Reputational Suicide

In 2015, the US Environmental Protection Agency (EPA) issued German car giant Volkswagen with a violation notice under the Clean Air Act. The scandal, known as “Dieselgate” caused inflicted enormous damage upon Volkswagen’s worldwide reputation.

In 2019 during a live demonstration of the Tesla Cybertruck’s supposedly shatterproof window technology, the car’s head designer was invited to throw a metal ball at the side window of the vehicle. The window cracked, instantly undermining the Cybertruck’s tough image and raising questions about the car’s perceived durability.

And then there’s perhaps the UK’s best-known example of a single incident destroying a company’s reputation.

Back in the 1990s, Ratners jewellery shops were a familiar sight on high streets up and down the UK.

But then, CEO Gerald Ratner made a speech addressing the Institute of Directors at the Royal Albert Hall on 23 April 1991.

During his speech, Ratner commented: “We also do cut-glass sherry decanters complete with six glasses on a silver-plated tray that your butler can serve you drinks on, all for £4.95. People say, “How can you sell this for such a low price?”, I say, “because it’s total crap.”

In both the VW and Ratners instances, it is easy to see the financial cost of their respective missteps. But what of the unseen cost; the loss of trust; and the incalculable damage to the company’s reputation?

That is a calculation that is probably being done at the Maryland headquarters of ACECO; the demolition contractor that is currently demolishing the East Wing of the White House.

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The Break Fast Show #1022

In today’s show: JCB turns 80; Wacker Neuson’s quick-change skip-swap; Hydrema backhoe going strong in the sand dunes; and a pair of Kobelco excavators tackle a German demolition project.

PLUS in my morning monologue today: Reputational Suicide

Start your day the demolition way!

Join us every weekday morning at 10am GMT for The Break Fast Show – the daily LiveStream that brings the demolition and construction industry to life.

It’s news, debate, discussion, and insight all rolled into one, with a line-up that keeps you informed, entertained, and involved:

  • Latest Industry News – the stories that matter, delivered fresh each morning.
  • Question of the Day – Sometimes serious, sometimes profound, often ridiculous.
  • Mark’s Morning Monologue – thought-provoking takes on the issues shaping our industry.
  • Interactive Chat – your comments, questions, and insights are a vital part of the show.

Whether you’re on site, in the office, or on the road, The Break Fast Show is the smartest way to stay connected to the world of demolition and construction.

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Ever get the feeling you’ve been cheated?

In January 1978, the Sex Pistols embarked upon a seven-date tour of America. It was a disaster. The band was pelted with beer cans in Dallas, boycotted in Memphis, and hounded by moral outrage at every stop.

By the time they arrived at the Winterland Ballroom in San Francisco, the band was imploding amidst infighting; Sid Vicious’ spiralling heroin addiction; and a manager orchestrating the drama like some punk-rock puppet master.

Within days, lead singer Johnny Rotten would quit the band. In October of the same year, Sid Vicious would be arrested for the murder of his girlfriend Nancy Spungen in New York’s Chelsea Hotel. He would die of a heroin overdose just months later, in February 1979. He was 21.

But as the band tore through their final encore in San Francisco, Rotten’s frustration boiled over. Kneeling at the edge of the stage, he stared into the crowd, sneered, and delivered a line that brought down the curtain on punk’s most volatile band and, quite possibly, on the punk movement itself:

“Ever get the feeling you’ve been cheated?”

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Was it worth it?

White House demolition contractor faces massive public backlash.

It was surely the most high-profile project in the company’s history. But the company that is demolishing part of the White House to make space for President Donald Trump’s ballroom has been flooded with negative reviews online by people angry at the partial destruction of the East Wing.

“Destroying ‘The People’s House’ with no regard for their permission,” a one-star review on Google Maps reads. “Deplorable act no matter the reason.”

Dozens of people who gave the Maryland-headquartered demolition contractor, Aceco LLC, one-star reviews in the last few hours alone have similar feelings.

Demolition began on Monday to replace the White House East Wing with a new $250-million “state ballroom” announced by the president earlier this year.

Many of those who have flooded to Aceco’s Google page to negatively review the company share the same sentiment. “Collaborators,” one said. “Stop tearing down America’s house!,” another said. “This is America’s house! Complete and utter desecration of a national monument. Shame on you! I’m alternating between rage and heartbreak for our beautiful historic White House,” another one-star review filed in the last few hours reads. “Tore down my house without permission,” one review says.

Another one-star review filed in the past couple of hours asks Aceco if they “even” thought “to get a second opinion before demolishing a historic home,” accusing the company of “disgusting unethical behaviour.”

You can read more here.

The Break Fast Show #1021

In today’s show: Hyundai loaders redraw the landscape; a LiuGong loader goes to work at a UK fertiliser plant; we’re headed Down Under with Caterpillar; and Lord Bamford looks back on 80 years of JCB.

PLUS in my morning monologue today: Ever get the feeling you’ve been cheated?

Start your day the demolition way!

Join us every weekday morning at 10am GMT for The Break Fast Show – the daily LiveStream that brings the demolition and construction industry to life.

It’s news, debate, discussion, and insight all rolled into one, with a line-up that keeps you informed, entertained, and involved:

  • Latest Industry News – the stories that matter, delivered fresh each morning.
  • Question of the Day – Sometimes serious, sometimes profound, often ridiculous.
  • Mark’s Morning Monologue – thought-provoking takes on the issues shaping our industry.
  • Interactive Chat – your comments, questions, and insights are a vital part of the show.

Whether you’re on site, in the office, or on the road, The Break Fast Show is the smartest way to stay connected to the world of demolition and construction.

Tune in live. Join the conversation. Be part of the community.

NYC contractor to pay restitution

A New York City demolition company will have to pay hundreds of workers a combined $1.4 million under a restitution agreement with the New York attorney general’s office, after the company allegedly denied workers compensation on a regular basis for years.

Prosecutors said Alba Services agreed to pay the funds to 700 former and current employees. The AG’s office said investigators found the company had explicitly instructed many of the employees to not file claims with the Workers Compensation Board, and retaliated against those who tried to lodge the complaints.

Investigators found that between 2016 and 2024, Alba reported fewer than half of the injuries it was legally required to, artificially keeping claims low and reducing insurance costs, according to the AG’s office.

The AG launched an investigation in 2022 after a referral from Construction & General Building Laborers’ Local 79. Following a review of more than 60,000 pages of documents and dozens of witness interviews, OAG found that between 2016 and 2024, Alba failed to report hundreds of workplace injuries to the Workers’ Compensation Board (WCB) as required by law and explicitly instructed employees not to file eligible claims. Of the injuries Alba was legally required to report, AG determined that the company reported less than half. By keeping claims artificially low, Alba reduced its insurance costs and gained an unfair advantage over competitors.

Alba retaliated against employees who sought to file claims through harassment, threats, and financial incentives to stay silent. On at least two occasions, the company posted flyers publicly naming workers who had filed claims, accusing them of fraud and offering $5,000 for information leading to their arrests. Andrew Horan would also send text messages to his foremen unlawfully exposing the workers’ names and offering cash rewards for information about them. The AG documented at least 60 instances in which Alba unlawfully disclosed workers’ names.

The investigation further revealed that Alba would sometimes interfere with medical treatment by sending company representatives to accompany injured workers to urgent care centres or hospitals and misrepresent how and where the injury occurred. Alba directed its workers to specific clinics it had agreements with to conceal workplace injuries and block workers’ compensation claims. In some cases, the company steered employees with serious injuries to their preferred urgent care clinics, despite the employee truly needing emergency room care.

In addition, AG found that Alba failed to prevent sexual harassment and retaliated against employees who reported misconduct. At least two workers described repeated harassment by a foreman who sent inappropriate messages, made unwanted comments on their appearance, and engaged in physical contact. When the women rejected his advances, the foreman retaliated by assigning them to more gruelling work. The harassment created a hostile environment for the targeted employees and contributed to a culture in which male colleagues bullied or ridiculed women seen as associated with the foreman. When one worker attempted to report the harassment, her hours were cut until she was ultimately removed from the schedule. As part of today’s settlement, Alba is required to terminate the foreman’s employment and adopt comprehensive anti-harassment policies and training to ensure workers are protected in the future.

Alba’s misconduct disproportionately harmed immigrant and non-union workers, many of whom reported intimidation and fear of retaliation when injured. By suppressing claims and discouraging employees from seeking benefits, Alba both cheated its workers and manipulated insurance premiums to cut costs.

You can read more here.

The Death of Ambition

On 12 September 1962, US President John F. Kennedy rose to his feet at Rice University in Houston, Texas to deliver what would prove to be one of the most memorable speeches in human history.

The speech concluded: “We choose to go to the Moon in this decade and do the other things, not because they are easy, but because they are hard; because that goal will serve to organise and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone.”

Delivered just 13 years after the end of the Second World War, that speech not only set the scene for the coming space race between the US and the Soviet Union; it also encapsulated a post-War ambition in which not challenge was considered too big or too challenging.

In the years and decades that followed, the US and the world achieved things that would have been unimaginable just a few years earlier. The US put a man on the moon and built an interstate highway network that criss-crossed the nation and brought commerce and inter-connectivity to even the remotest areas.

In the UK, we rebuilt entire cities damaged and destroyed during the war; continued the construction of our motorway network, completing the M1 and then adding the M4, M5 and M6 in relatively quick succession. We also forged a tunnel beneath the sea-bed to link the UK with mainland Europe.

Elsewhere, we have seen buildings grow ever taller, with some now stretching almost a kilometre into the sky.
I am paraphrasing Will McAvoy from The Newsroom here: “We built great big things, made ungodly technological advances, explored the universe, cured diseases. We reached for the stars.”

And then, we didn’t.

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The Break Fast Show #1020

In today’s show: Small but perfectly formed – The new CASE compact high reach; excavator battery swaps made easy; no bridge is too far for Mammoet; and arachnophobes should look away – MBI has a new spider grapple.

PLUS in my morning monologue today: The death of ambition.

Start your day the demolition way!

Join us every weekday morning at 10am GMT for The Break Fast Show – the daily LiveStream that brings the demolition and construction industry to life.

It’s news, debate, discussion, and insight all rolled into one, with a line-up that keeps you informed, entertained, and involved:

  • Latest Industry News – the stories that matter, delivered fresh each morning.
  • Question of the Day – Sometimes serious, sometimes profound, often ridiculous.
  • Mark’s Morning Monologue – thought-provoking takes on the issues shaping our industry.
  • Interactive Chat – your comments, questions, and insights are a vital part of the show.

Whether you’re on site, in the office, or on the road, The Break Fast Show is the smartest way to stay connected to the world of demolition and construction.

Tune in live. Join the conversation. Be part of the community.

EXCLUSIVE – When the dust settles

Every demolition firm has insurance. Many have incident and accident protocols.

But when something goes wrong, very few are prepared for the mainstream and social media storm that follows an accident.

And that silence? It can be deafening, incriminating, and deeply damaging to a company’s reputation.

That’s why DemilitionNews and Demolition Insider have put together a guide on how to handle the media (mainstream AND social) in the event of an incident or accident.

You can find out more here.

No Kings, too many subjects

On Saturday, across the vastness of the United States, more than seven million people took to the streets. Across six time zones, from California to Maine, from the deep South to the industrial Midwest, from the tiny towns to the sprawling metropolis of the cities, they gathered beneath banners that read No Kings.

It was, by every measure, a remarkable display of collective will; one of the largest coordinated demonstrations in modern American history. More than seven million citizens, roughly two percent of the nation, united not under a single political banner, but around a shared conviction: that the creeping authoritarianism of the Trump regime must not go unchallenged.

They marched against power abused and promises broken. Against the vilification of migrants and minorities. Against racism and sexism. Against lies peddled as truth and fear repackaged as patriotism.
They marched not because they expected immediate change, but because silence felt like complicity.

The protest spanned all fifty states. There were no borders on Saturday. Just people. Ordinary Americans who decided that enough was enough.

And yet, while millions raised their voices across the Atlantic, here in Britain’s demolition and construction sectors there is silence.

Deafening, obedient silence.

This article continues on Demolition Insider. Please use the link below to access this article FOR FREE.